Impact and impact analysis in NPOs, companies and organisations with social added value

This Working Paper deals with the topic of impacts, their identification, categorisation, measurement, analysis, evaluation and presentation. However, it does not deal with just any impacts, but with those that arise in the context of the provision of services by organisations or companies. In addition, the focus is on social impacts, i.e. impacts that go beyond the mere satisfaction of individual needs. These lay the foundation for the creation of social added value and can be decisive in the decisions of financiers, foundations, donors and investors.

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